FAQs | Contact Us
Frequently Asked Questions
What forms of payment do you accept?
We accept all major credit cards, PayPal, and Apple Pay
Do you offer Free Shipping?
Certainly! Check our Shipping Information Page for more details.
How can I track my order?
To monitor the progress of your shipped order, simply click on the provided tracking number in the shipping confirmation email you received.
What is the expected shipping date for my order?
Our standard procedure for new orders entails a processing, printing, and shipping period of one to three days.
What is the estimated delivery date for my order?
Once shipped, the package typically takes 3 to 5 days to arrive at its destination.
What happens if my package gets lost in transit?
We offer a complete refund or replacement of your package at no additional cost.
What should I do if I receive a defective or broken item?
If you receive a defective or broken item, Take clear pictures or videos of the defective or broken item, highlighting the specific problem or damage. and send it to support@artoramashop.com
Do you accept Replacements, Returns or Refunds?
Certainly, for items that are defective or lost, we do accept returns and provide refunds. Please see our returns policy for more information
Can I modify or cancel my order after it has been placed?
Yes, we accept cancellation requests and address modifications within one hour of purchase
Do you offer gift wrapping or gift cards?
We currently do not offer gift wrapping. You can access our digital Gift Cards here.
